Azure Bet Privacy Policy — Your data is completely safe with us

This Privacy Policy ("Policy") applies to the Azure Bet platform — including the website, mobile app, and all related services. It explains how Azure Bet collects, uses, stores, and protects your personal information.

By using Azure Bet, you agree to this Privacy Policy. If you disagree with any part of it, please discontinue use of the platform and contact us.

This policy applies solely to the Azure Bet platform. Third-party game providers or payment processors may have their own privacy policies that govern their respective services.

Azure Bet collects only the information that is necessary. We never ask for data we don't need.

We do not collect sensitive information such as religious beliefs, political opinions, or health data — unless legally required to do so.

Azure Bet may collect your information in several ways:

Directly from you

• When filling out the registration form.
• When submitting documents for KYC verification.
• When you contact our support team.
• When completing a survey or feedback form.

Automatically

• Via cookies and log files during platform use.
• Technical information about your device.
• A record of your betting and gaming activity.

From third parties

• From our identity verification service provider.
• Transaction confirmations from payment processors.
• From fraud prevention service providers.

Azure Bet uses your data solely for the purposes listed below — and for no other purpose:

• Account Management: For account registration, login, and security.
• Identity Verification (KYC): To meet legal and regulatory obligations.
• Payment Processing: To confirm deposits and withdrawals.
• Customer Support: To address your complaints and inquiries.
• Security: To prevent fraud and unlawful activity.
• Service Improvement: To improve your experience on the platform.
• Responsible Gaming: To identify and support players showing signs of problem gambling.
• Legal Compliance: To meet regulatory and legal requirements.
• Marketing: To send you relevant offers, with your consent.

Azure Bet does not sell your personal data. However, certain information may be shared in the following limited cases:

Service provider partners

With payment processors, identity verification agencies, game providers, and IT service providers — only the minimum data necessary to deliver the service is shared. These partners are bound by strict confidentiality agreements.

Legal Obligations

If a government authority or court legally requests user data, Azure Bet is obligated to comply. Where possible, you will be notified in advance.

Corporate changes

In the event of an ownership change or merger, your data may be transferred to the new entity, though the terms of this Policy will continue to apply.

Azure Bet uses cookies and similar technologies to enhance your platform experience. Cookies are small data files stored in your browser.

You can disable non-essential cookies through your browser settings. Note that doing so may affect certain features of the platform.

Azure Bet does not retain your data longer than necessary. The general policy is as follows:

• Account information: For the duration of active account use and up to 5 years after closure.
• Financial transaction records: A minimum of 5 years (as required by legal obligations).
• KYC documents: 5 years after account closure.
• Support contact: 2 years after the issue is resolved.
• Analytics data: In anonymized form, for up to 2 years.
• Cookie data: Per each cookie's individual expiry period.

As an Azure Bet member, you have the following rights regarding your personal data:

• Right to Access: You can find out what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate information.
• Right to Erasure: You can request deletion of your data under certain circumstances.
• Right to restrict processing: You may request that the use of your data be restricted in certain circumstances.
• Right to Data Portability: You can request your data in a readable, accessible format.
• Right to Object: You can opt out of your data being used for marketing purposes.
• Right to Withdraw Consent: You may withdraw any consent at any time.

To exercise these rights privacy@azurebet.im Send us an email and Azure Bet will respond within 30 days.

Azure Bet strictly does not serve anyone under the age of 18. We never knowingly collect personal information from minors.

Age is verified at the point of registration. If we are informed or detect that a minor is using our platform, the account will be closed immediately and all collected data will be deleted.

Azure Bet may update this Privacy Policy from time to time — due to platform changes, new services, or legal requirements.

• Minor changes: This page will be updated accordingly.
• Major changes: Registered members will be notified by email at least 30 days in advance.
• The "Last Updated" date at the top of this page will always reflect the most recent revision.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.

For any privacy-related questions, concerns, or complaints, please reach out to our dedicated Privacy Team:

• Email: privacy@azurebet.im
• General Support: support@azurebet.im
• Live Chat: At any time by logging into the platform.

We typically respond within 48 hours. For complex matters, a full resolution will be provided within 30 days.